Downloads and printing
How you get your files, how to print them, and what to do if something goes wrong.
How buying works
Every printable is a digital file. Nothing is shipped. The buy button on a product page takes you to our Etsy shop, PlumAndBee, where you pay.
Where your files are
After payment, Etsy shows a download button and sends an email with a link. Later you can find your files in your Etsy account under Purchases. If you checked out as a guest, use the link in the email.
Printing
- Choose the file in your paper size: US Letter in the United States and Canada, A4 almost everywhere else. More about the two sizes.
- For anything you cut or fold, print at actual size (100%).
- Thicker paper or light card makes cards, calendars and games last longer.
- A print shop can print any of the files for you. Take the PDF with you.
If a file does not open
ZIP files need to be unpacked on a computer first. If a file still does not open, or something in it is wrong, write to us and we will fix it or send you a new file.
Returns
Digital downloads cannot be returned or exchanged. If there is a problem with a file, we put it right.
Contact
Write to hello@plumandbee.com, or send a message through our Etsy shop.